Sales Policy for ClicksViral
Effective Date: March 25, 2025.
Welcome to ClicksViral! We are dedicated to providing our customers with an exceptional shopping experience while offering a wide selection of high-quality sneakers. This Sales Policy outlines the terms and conditions governing purchases made on our website. By using our services and making a purchase, you agree to comply with and be bound by the terms set forth in this policy.
Please read this policy carefully to understand how we process orders, payments, returns, and exchanges. Should you have any questions or need further clarification, our customer service team is always here to help.
1. Product Availability and Accuracy
At ClicksViral, we make every effort to ensure that the products listed on our website are available for purchase. However, due to high demand or other factors, certain products may be out of stock. In such cases, we will notify you as soon as possible and offer alternative solutions, such as a backorder option, a different product, or a full refund.
We strive for accuracy in our product descriptions, images, and pricing. However, ClicksViral does not guarantee that all product information is error-free. If there are any discrepancies in product details or prices, we will notify you prior to processing your order.
2. Pricing and Payment
All prices listed on ClicksViral are in U.S. dollars (USD) and are subject to change without notice. The price of a product will be locked in at the time of purchase. However, prices may change based on sales, promotions, or other factors.
We accept a variety of secure payment methods for your convenience, including:
- Credit and Debit Cards: We accept Visa, MasterCard, American Express, and Discover.
- PayPal: Secure payment option via your PayPal account.
- Apple Pay: Easy payment solution for Apple device users.
- Google Pay: Convenient payment method for Android users.
All payments are processed securely via third-party payment processors. ClicksViral does not store any payment information on our servers. Transactions are protected using SSL encryption to ensure the security of your personal and financial details.
3. Order Processing and Confirmation
After placing your order, we will begin processing it as quickly as possible. Orders are typically processed within 1-2 business days, but this may vary based on order volume, product availability, and the selected shipping method.
You will receive an order confirmation email once your order has been successfully placed. This email will include details such as the items purchased, the total price, and estimated shipping times. After your order is shipped, you will receive a shipping confirmation email with tracking information to monitor your delivery.
Please be aware that ClicksViral reserves the right to cancel or modify any order if there is an issue with payment processing, product availability, or suspected fraudulent activity. If such a situation arises, we will notify you promptly and offer a solution.
4. Sales Tax
ClicksViral is required by law to collect sales tax for orders shipped to certain states. The amount of tax applied will depend on your shipping address and the applicable tax rate in your state. Sales tax will be calculated and displayed at checkout.
If you are placing an order from outside the United States, please be aware that customs duties, import taxes, and other fees may be applied by your local customs office. These charges are the responsibility of the customer and are not included in the total price displayed at checkout.
5. Shipping and Delivery
We offer a variety of shipping options to meet the needs of our customers. Shipping costs will be calculated at checkout based on the shipping method, size, weight, and delivery destination of your order. Our shipping options include:
- Standard Shipping: Delivery within 5-7 business days for U.S. domestic orders.
- Expedited Shipping: Faster delivery within 2-3 business days.
- Overnight Shipping: Next-day delivery to select locations (for orders placed before 12:00 PM local time).
For international shipping, we offer delivery to select countries. Shipping fees and delivery times will vary based on the destination. You will be notified of the estimated shipping costs and delivery times at checkout.
Once your order has been shipped, you will receive a shipping confirmation email with tracking details. Please note that ClicksViral is not responsible for delays caused by weather, customs, or shipping carriers. We do our best to ensure timely deliveries, but external factors may affect the delivery schedule.
6. Returns and Exchanges
At ClicksViral, customer satisfaction is our priority. We offer a 30-day return policy on most products. If you are not fully satisfied with your purchase, you may return the product within 30 days of receiving your order. The product must be unused, in its original packaging, and in resellable condition. Please refer to our Refund and Return Policy for detailed instructions on initiating a return.
We do not offer direct exchanges. If you wish to exchange an item, you must first return the original item and place a new order for the replacement item.
7. Gift Cards and Promotional Codes
ClicksViral offers digital gift cards, which can be used toward any purchase on our website. Gift cards are valid for one year from the date of purchase and are non-refundable. They cannot be exchanged for cash, except where required by law.
Occasionally, we offer promotions and discounts to our customers. To redeem a promotion or discount, you will need to enter the applicable code during checkout. Promotions cannot be combined unless explicitly stated, and they are subject to availability. Discounts and promotional codes may have specific terms and conditions that apply.
8. Customer Support
At ClicksViral, we believe in providing excellent customer service. Our customer support team is available to assist you with any inquiries regarding your orders, products, or services. Whether you need help selecting the right sneakers, tracking an order, or processing a return, we are here to help.
You can contact us via:
ClicksViral
2128 Cinnamon Lane
Boston, Massachusetts
Phone: 210-829-2937
Email: info@clicksviral.xyz
Website: www.clicksviral.xyz
9. Limitation of Liability
ClicksViral is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. We are also not responsible for any delays or damages caused by third-party shipping carriers, weather events, or customs regulations.
Our liability is limited to the total amount paid for the specific product or service in question.
10. Intellectual Property
All content available on the ClicksViral website, including images, logos, graphics, product descriptions, and text, is protected by copyright, trademark, and intellectual property laws. You may not reproduce, distribute, or modify any content from our website without prior written consent from ClicksViral.
11. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of the state of Massachusetts, United States. Any disputes or claims arising out of or in connection with these Terms will be resolved in accordance with the laws of the state of Massachusetts. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full effect.
12. Changes to This Sales Policy
ClicksViral reserves the right to modify or update this Sales Policy at any time. Any changes will be posted on this page, with the “Effective Date” updated accordingly. We encourage you to review this policy periodically to stay informed about any updates that may affect your purchase experience.
Thank you for choosing ClicksViral. We are committed to providing you with a great shopping experience and high-quality sneakers. If you have any questions or concerns, please feel free to contact us.