Terms and Conditions for ClicksViral
Effective Date: March 25, 2025.
Welcome to ClicksViral, your go-to destination for high-quality sneakers and stylish footwear. These Terms and Conditions (“Terms”) govern your use of our website, services, and products. By accessing and using the website, making a purchase, or engaging with any services provided by ClicksViral, you agree to comply with these Terms. If you do not agree to these Terms, you must not use our website or services.
We reserve the right to modify, update, or change these Terms at any time, and any changes will be effective immediately upon posting. It is your responsibility to review this page periodically for any updates or revisions.
1. General Information
ClicksViral offers a wide selection of sneakers, shoes, and related products through our online store. Our platform allows users to browse products, make purchases, and access services related to our brand. We are based at 2128 Cinnamon Lane, Boston, Massachusetts.
By accessing and using our website, you agree to comply with all applicable laws and regulations. You also acknowledge that ClicksViral has the right to suspend or terminate access to the website and services at any time if you violate any of these Terms.
2. Product Information and Availability
At ClicksViral, we strive to provide the most accurate product information, including descriptions, prices, and availability. However, due to factors such as high demand or inventory updates, product availability may change without notice. We reserve the right to discontinue or change the availability of products at any time.
All product images on our website are for illustration purposes only. While we make every effort to represent products accurately, colors and design may differ due to factors such as screen resolution and lighting conditions.
3. Pricing and Payment
All prices displayed on the ClicksViral website are in U.S. dollars (USD). Prices are subject to change without prior notice, and the final price will be locked in at the time of purchase. Additional taxes, shipping fees, and any other charges will be added during the checkout process.
We accept a variety of payment methods for your convenience:
- Credit and Debit Cards: Visa, MasterCard, American Express, Discover
- PayPal: A secure option to pay using your PayPal account.
- Apple Pay: Available for Apple device users.
- Google Pay: Available for Android users.
All payment transactions are processed securely through third-party payment gateways, and we do not store any sensitive financial information. Our website uses SSL encryption to ensure the security of your data during payment processing.
4. Order Processing and Confirmation
After placing an order on ClicksViral, we will begin processing it as quickly as possible. Typically, orders are processed within 1-2 business days, though this may vary depending on product availability and the chosen shipping method.
Once your order has been successfully placed, you will receive an order confirmation email with details of the items purchased, the total price, and an estimated delivery date. After your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.
If there are any issues with your order (e.g., payment failure, product unavailability), we will notify you promptly and offer a solution, such as a replacement, backorder, or refund.
5. Sales Tax
ClicksViral is required to collect sales tax for orders shipped to states where we have a tax obligation. The applicable sales tax will be calculated and applied during checkout, based on the shipping address. This tax amount will be clearly displayed before you confirm your order.
For international orders, additional duties, taxes, and import fees may apply, depending on the destination country. These charges are the responsibility of the customer and are not included in the shipping cost displayed at checkout.
6. Shipping and Delivery
We offer a range of shipping options to cater to your needs:
- Standard Shipping: Delivery within 5-7 business days for U.S. domestic orders.
- Expedited Shipping: Delivery within 2-3 business days for faster service.
- Overnight Shipping: Available for select locations and orders placed before 12:00 PM (noon).
For international shipments, we deliver to select countries, and shipping charges will be calculated based on the destination. International shipping times typically range from 7-21 business days, depending on the country.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use the tracking number to monitor the delivery progress.
Please note that ClicksViral is not responsible for any delays caused by shipping carriers, customs processing, or weather events. We will do our best to ensure timely delivery but cannot guarantee specific delivery dates.
7. Returns and Exchanges
We want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, we offer a 30-day return policy. To be eligible for a return, the item must be unused, in its original packaging, and in resellable condition.
Returns Process: To initiate a return, please contact our customer support team at info@clicksviral.xyz or call 210-829-2937. Once your return is approved, you will be provided with a return authorization and instructions on how to send the item back.
Please note that ClicksViral does not offer direct exchanges. If you’d like to exchange an item, you must return the original item for a refund and place a new order for the desired product.
Refunds will be issued to the original payment method within 7-10 business days after the returned item has been received and inspected.
8. Gift Cards and Promotions
ClicksViral offers digital gift cards that can be used for future purchases. Gift cards are non-refundable and valid for one year from the date of purchase. They cannot be redeemed for cash except as required by law.
Promotional offers and discount codes may be available from time to time. These promotions may have specific terms and conditions, and cannot be combined unless explicitly stated. Be sure to review the terms of any promotional code during checkout.
9. Customer Support
At ClicksViral, we are committed to providing top-tier customer service. If you have any questions regarding our products, services, or sales process, our customer support team is here to assist you. We are available by email or phone to help with order inquiries, product recommendations, returns, and general support.
To contact us, please use the following details:
ClicksViral
2128 Cinnamon Lane
Boston, Massachusetts
Phone: 210-829-2937
Email: info@clicksviral.xyz
Website: www.clicksviral.xyz
10. Limitation of Liability
By using the ClicksViral website, you agree that ClicksViral is not responsible for any indirect, incidental, or consequential damages resulting from the use of our website, products, or services. Our total liability is limited to the amount paid for the product or service in question.
ClicksViral is not responsible for any delays or issues caused by shipping carriers, customs delays, or unforeseen circumstances beyond our control.
11. Intellectual Property
All content on the ClicksViral website, including but not limited to product images, logos, text, and website design, is the intellectual property of ClicksViral or its licensors and is protected by copyright, trademark, and intellectual property laws. You may not use, reproduce, or distribute any of this content without prior written consent.
12. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of the state of Massachusetts, United States. Any legal dispute or claim arising from the use of our website or the purchase of products will be resolved under the jurisdiction of Massachusetts courts.
In case of a dispute, ClicksViral encourages amicable resolution through communication. However, any legal action will be taken according to the applicable laws and regulations of Massachusetts.
13. Changes to These Terms
ClicksViral reserves the right to update or modify these Terms and Conditions at any time. All changes will be posted on this page, with the “Effective Date” updated accordingly. We encourage you to review this page periodically to stay informed about any updates that may affect your use of the site.
Thank you for choosing ClicksViral for your sneaker needs. We are committed to delivering high-quality products and outstanding customer service. If you have any questions, concerns, or require assistance, please do not hesitate to contact us.